C-TECH’s Innovative Approaches to Healthcare Delivery
June 19, 2023

C-TECH’s Innovative Approaches to Healthcare Delivery

The Caribbean Training and Education Centre for Health (C-TECH) is at the forefront of transforming healthcare in the Caribbean and beyond. As a regional organisation dedicated to addressing health workforce and health system challenges, we strive to bring cutting-edge technology and innovative solutions to meet the unique needs of the health sector.

Here are some of our groundbreaking initiatives that are revolutionising healthcare delivery:

    1. Caribbean Health E-Learning Portal: Our healthcare learning management system (LMS) is designed to cater to the specific needs and requirements of the public health workforce. The Caribbean Health E-Learning Portal serves as a comprehensive hub for professional development courses in health and management, offered in collaboration with the University of Washington’s Department of Global Health. With this platform, healthcare professionals can access high-quality training and resources, enhancing their knowledge and skills to deliver superior care.
    2. Professional Development Courses: C-TECH provides healthcare professionals with access to a wide range of professional development courses offered by the renowned University of Washington’s Department of Global Health. These courses cover various health-related topics and equip individuals with the necessary tools and expertise to excel in their roles.
    3. AI-powered Mental Health Chatbot: Mental health is a critical aspect of overall well-being, and C-TECH recognises its significance. To support individuals in managing their mental health, we have developed an AI-powered 24/7 mental health chatbot. This innovative tool is equipped with techniques and resources to assist users in navigating their mental health journey, offering guidance, support, and valuable coping strategies.
    4. ProjectECHO Communities of Practise: C-TECH embraces the ProjectECHO model, fostering communities of practise among healthcare providers. Through this collaborative approach, providers come together to acquire new skills, exchange knowledge, and share best practises. By building networks and communities, we empower healthcare professionals to enhance their expertise and improve patient outcomes.
    5. Standard Operating Procedures for Telehealth: As technology continues to transform healthcare, C-TECH is at the forefront of developing Standard Operating Procedures (SOPs) for Telehealth. These procedures enable healthcare providers and patients to connect in a digital environment, breaking down barriers and enhancing access to care. With our SOPs, we ensure the seamless integration of telehealth services, improving the overall patient experience and expanding healthcare reach.
    6. Innovative Digital Health Intervention App: In our commitment to increasing client engagement and strengthening the therapeutic alliance, we have developed a new digital health intervention. This innovative digital health intervention empowers clients by providing remote support, promoting medication adherence, and offering long-term care. Through improved communication and personalised interventions, the intervention aims to enhance the client’s overall healthcare experience and to empower Case Managers with a new digital management system.

At C-TECH, we are dedicated to revolutionising healthcare delivery in the Caribbean and beyond. By leveraging innovative technologies and approaches, we strive to empower healthcare professionals, improve patient outcomes, and create a sustainable healthcare system. Join us in embracing these transformative solutions as we work towards a healthier and more prosperous future.

To learn more about C-TECH’s innovative initiatives and explore how they are reshaping healthcare, visit our website and stay tuned for the latest updates.



Joining Forces to Tackle NCDs!

Caribbean Public Health Agency (CARPHA) and the Caribbean Training and Education Center for Health (C-TECH) team of Consultants had a fruitful meeting with Dr. Hon. Christopher Tufton, Minister of Health and Wellness, on July 14, 2023. Joined by his NCD team at the Ministry of Health and Wellness, we discussed the Caribbean Development Bank funded Caribbean Moves project. This initiative aims to improve the health of the Caribbean region and combat non-communicable diseases. Stay tuned for updates on our collaborative efforts!

A stressful work environment can contribute to several health issues both mentally and physically, these may include headache, insomnia, stomach-aches, anxiety, difficulty concentrating high blood pressure, and a weakened immune system. 

It is important then that we take meaningful steps to ensure that we are manging our own personal space to avoid some of these issues. Our assumption, perception and expectation affect how we react to others and life situations and ultimately how we view how jobs. When assumption, expectations and perceptions are not met, we respond through our thought’s feelings and behaviours. It is important to practice positive thinking as our thoughts affects how we feel, and our feelings affects how we behave.

Here are some tips to help you with your work environment:

  • Seek for clarity instead of trying to convince yourself of what others are thinking
  • Refrain from personalisation, not everything mentioned is a direct attack on you
  • Invest in self care
  • Set limits
  • Proper nutrition
  • Connect with people

We often here people expressing how stressed they are feeling or how over worked they are, not having enough time to do the things they like such as spending time with friend and families or even a few self-care activities. We have watch families suffer due to long working hours as well as our jobs due to loss of interest and enthusiasm resulting from burnout. 

When workers are balanced and happy, they are more productive, take fewer sick days, and are more likely to stay in their jobs.

Here is how you can accomplish work life balance

At work    

  • Set manageable goals each day. 
  • Be efficient with your time at work. 
  • Take five. 
  • Communicate effectively.
  • Give yourself a break. 

         At Home

  • Don’t over commit. 
  • Get support. 
  • Stay active. 
  • Treat your body right. 
  • Get help if you need it. 

Tameca Dempster-Mattocks is an accomplished Associate Counseling Psychologist and Financial Counsellor, holding an M.Sc. Degree in Counselling and Social Work from Mico University College, along with multiple certifications in mental health from the University of Washington.


Currently, she holds the positions of Regional Psychologist – NERHA and Mental Health Program Coordinator at the Caribbean Training & Education Center for Health (C-TECH). Tameca has successfully managed regional mental health projects, overseeing and leading impactful initiatives that positively influence the mental well-being of individuals in the region. 


With a passion for community service, Tameca actively contributes to various private and charitable organizations, dedicating her time as a volunteer to support community members and at-risk youth.

Contact us for mental health support services