C-TECH focuses on building the capacity of human resources for health and support equitable care for patients with non-communicable diseases.
Key NCD Projects
Project Title: “Development of Continuous Quality Improvement Strategy for Chronic Non-Communicable Diseases”
Implementation Period: June 2022 – February 2023
Roles in the assignment: Lead Public Health Firm responsible for the overall development of the CQI Strategy for NCD and engagement of the stakeholders.
Results Overview: C-TECH successfully implemented this project with the following main objectives: (i) Ascertain the critical clinical, managerial, and information system support processes for caring for patients with non-communicable diseases (NCDs). (ii) Elaborate recommendations to streamline and improve the clinical, managerial, and information system support processes for NCD patient care. (iii) Develop a set of quality control (QC) indicators for NCD prevention and treatment in primary and secondary care settings. (iv) Identify the necessary actions to steer the organizational structure of healthcare services for continuous quality improvement (CQI) activities.
Project Title: Facilitation of workshops addressing the delivery of Chronic Care Model components and their application across pilot sites within the Health Systems Strengthening Programme (HSSP)
Implementation Period: August 9, 2021 – October 2022
Roles in the assignment: Lead Health Education and Facilitation Firm responsibility for leading the development of all deliverables and engagement of the stakeholders
Result Overview: Through the deliverables, C-TECH successfully empowered healthcare workers with the knowledge and skills needed to implement the Chronic Care Model effectively. The evaluation and feedback process allowed for continuous improvement, ensuring the training program’s ongoing effectiveness. The long-term training and capacity plan will provide a roadmap for sustained improvement in chronic care management across the pilot sites and beyond.
Project Title: Mental Health and Wellness Project to Support Healthcare Workers in the OECS.
Implementation Period: June 2022 to April 2023
Role in the assignment: Project Partner and Implementer
Results Overview: Virtual delivery of mental health support services in nine countries, including Antigua and Barbuda, Commonwealth of Dominica, Grenada, Montserrat, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Anguilla and the British Virgin Islands. Project activities included disseminating mental health and wellness communication materials, monthly self-care webinars for healthcare workers, and professional courses in Global Mental Health and Leadership and Management in health and access to therapeutic and counselling services.
ARPA: Mental Health Support for Frontline Healthcare Workers
Implementation Period: September 2021 – September 2023
Role in the assignment: Caribbean Region Implementing Partner and Service Provider
C-TECH provides a platform that is confidential and offers a range of psychological and mental health support services to frontline workers. The services include face-to-face counseling, teletherapy and eMental health counselling sessions. Job aids and resources to assist frontline workers who might need mental health support will also be developed and distributed.