When the coronavirus pandemic (COVID-19) struck in early 2020, many countries around the world faced enormous challenges to health systems and an unprecedented demand on healthcare staff. At the Caribbean Training and Education Center for Health (C-TECH), several response mechanisms were activated to help the Jamaican government provide an effective COVID-19 response including support and expertise to advance health care workers’ ability to prevent, prepare, and respond to the COVID-19 pandemic. C-TECH has delivered COVID-19 related training to the health workforce and activated the HIV Warmline, which offers immediate consultation services to clinicians who require consultation on a wide range of healthcare challenges. C-TECH has also developed a partnership with the Jamaica Network of Seropositives (JN+) to ensure that People Living With HIV (PLHIV) are appropriately informed about accessing HIV Services during the pandemic and are provided with accurate information related to COVID-19 and HIV.
C-TECH has also taken a step further to deliver Mental Health HIV ECHO sessions on Gender-Based Violence in HIV and COVID-19. Emphasis has also been placed on Quality Improvement (QI) methods to improve and strengthen triaging systems in the healthcare facilities during the pandemic, Adherence strategies for PLHIV during the pandemic and several sessions were delivered on developments in the management of COVID-19.