Mental Health

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strategic planning and executive alignment.

MENTAL HEALTH SUPPORT FOR
HEALTHCARE WORKERS

Healthcare workers have heavy workloads and are exposed to multiple psychosocial stressors. Therefore, greater focus is needed towards the strengthening of healthcare systems with attention to the health workforce and their mental well-being. It is against this background that C-TECH is offering a range of mental health services.

The initiative is funded Health Resources and Services Administration (HRSA) and PEPFAR and implemented through a partnership agreement with International Training and Education Center for Health (I-TECH).


Access Mental Health Support Services

OUR EXPERTS

Our Expert Team is the first contact for requesting mental health services. They determine the level of need for mental health services, provide assessment, linkage, and information, and make referrals when necessary.

Dorraine Young

Dorraine Young is a Licensed Associate Clinical Psychologist and Florida Board Certified Sex Therapist who has been practicing for the past nine years.   She has worked with a number of non-government organisations in Jamaica where she served populations including but not limited to people living with HIV (PLHIV), gender-based violence (GBV) survivors and members of the LGBTQIA+ community.

Joel Holding

Joel Holding Is an Associate Forensic Psychologist and holds a first degree in Social Work. He has been working with People Living with HIV for the past 8 years as well as with the LGBTQIA+ community. He is a volunteer with several social service and non-Government organizations in which he provides Counseling to clients and staff members of the various organizations. He is also an Adjunct Lecturer in the Department of Sociology and Social Work at the Jamaica Theological Seminary.

Tameca Dempster-Mattocks

Tameca Dempster-Mattocks is an accomplished Associate Counseling Psychologist and Financial Counsellor, holding an M.Sc. Degree in Counselling and Social Work from Mico University College, along with multiple certifications in mental health from the University of Washington.


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Mental Health Support for Health Care Workers during COVID-19

The impact of COVID-19 on health care workers has been severe — them having to bear a high burden of stress. Health care workers have had increased workloads and have been exposed to multiple psychosocial stressors. Therefore, greater focus is needed towards the strengthening of health care systems, with attention to the health workforce and their mental health and wellbeing.

It is against this background that C-TECH is offering a range of mental health support services to COVID-19 frontline healthcare workers. The services are designed to respond to the mental health needs of MOHW staff by providing counselling support, mental health digital solutions, on-demand in-person support services and daily wellbeing tips.

The program is open to all health and social care staff, however, healthcare workers involved in HIV treatment, care and support and or are dealing directly with COVID-19 patients will be specifically targeted. You can self-refer or refer a colleague (with their consent). The service is confidential and free of charge for all health and social care staff.

The initiative is funded Health Resources and Services Administration (HRSA) and PEPFAR and implemented through a partnership agreement with International Training and Education Center for Health (I-TECH).

What support is available?

Tele-therapy and In-person Counselling

• Access to a trained mental health professional via telephone or Zoom.

• Access to a trained mental health professional for in person sessions on weekdays.

• Referrals for longer-term therapy needs will be provided as needed.

eMental Health Job Aides and
Support

• Online chat service available 24 hours/day for scheduling appointments.

• Daily well-being tips and care messages.

• Providing referrals to agencies that specialize in handling emergencies.

• Monthly mental health webinar and discussion community.

Other Resources

• Job aides and other supportive materials

• Materials for supervisors will also be developed to ensure onsite support for frontline staff.

Access to Mental Health Services

If you have recently accessed one of the services offered, please complete the following survey and provide feedback on your experience. This will help us to identify any service improvements needed and also measure the impact of the program.

C-TECH helps healthcare workers find resources and support to manage burnout and maintain good mental health during these challenging times. Designed by our expert team of health professionals, our services are user friendly, easily accessible, and confidential.

Joining Forces to Tackle NCDs!

Caribbean Public Health Agency (CARPHA) and the Caribbean Training and Education Center for Health (C-TECH) team of Consultants had a fruitful meeting with Dr. Hon. Christopher Tufton, Minister of Health and Wellness, on July 14, 2023. Joined by his NCD team at the Ministry of Health and Wellness, we discussed the Caribbean Development Bank funded Caribbean Moves project. This initiative aims to improve the health of the Caribbean region and combat non-communicable diseases. Stay tuned for updates on our collaborative efforts!

A stressful work environment can contribute to several health issues both mentally and physically, these may include headache, insomnia, stomach-aches, anxiety, difficulty concentrating high blood pressure, and a weakened immune system. 

It is important then that we take meaningful steps to ensure that we are manging our own personal space to avoid some of these issues. Our assumption, perception and expectation affect how we react to others and life situations and ultimately how we view how jobs. When assumption, expectations and perceptions are not met, we respond through our thought’s feelings and behaviours. It is important to practice positive thinking as our thoughts affects how we feel, and our feelings affects how we behave.

Here are some tips to help you with your work environment:

  • Seek for clarity instead of trying to convince yourself of what others are thinking
  • Refrain from personalisation, not everything mentioned is a direct attack on you
  • Invest in self care
  • Set limits
  • Proper nutrition
  • Connect with people

We often here people expressing how stressed they are feeling or how over worked they are, not having enough time to do the things they like such as spending time with friend and families or even a few self-care activities. We have watch families suffer due to long working hours as well as our jobs due to loss of interest and enthusiasm resulting from burnout. 

When workers are balanced and happy, they are more productive, take fewer sick days, and are more likely to stay in their jobs.

Here is how you can accomplish work life balance

At work    

  • Set manageable goals each day. 
  • Be efficient with your time at work. 
  • Take five. 
  • Communicate effectively.
  • Give yourself a break. 

         At Home

  • Don’t over commit. 
  • Get support. 
  • Stay active. 
  • Treat your body right. 
  • Get help if you need it. 

Tameca Dempster-Mattocks is an accomplished Associate Counseling Psychologist and Financial Counsellor, holding an M.Sc. Degree in Counselling and Social Work from Mico University College, along with multiple certifications in mental health from the University of Washington.

 

Currently, she holds the positions of Regional Psychologist – NERHA and Mental Health Program Coordinator at the Caribbean Training & Education Center for Health (C-TECH). Tameca has successfully managed regional mental health projects, overseeing and leading impactful initiatives that positively influence the mental well-being of individuals in the region. 

 

With a passion for community service, Tameca actively contributes to various private and charitable organizations, dedicating her time as a volunteer to support community members and at-risk youth.

Contact us for mental health support services

Telephone #: 8764161449

Email: wellness@ctech-caribbean.org