The Caribbean Training and Education Center for Health (C-TECH) has been building strong partnerships across the health sector both locally and regionally for almost 20 years. C-TECH is active in over 5 countries in the Caribbean region and has a presence in over 50+ health centres in Jamaica.
In the Caribbean, C-TECH currently has a programmatic presence or outreach in the following countries:
In Jamaica, we carry out programmes at the following treatment sites across the island:
Implementation Period: June 2022 – February 2023
Roles in the assignment: Lead Public Health Firm responsible for the overall development of the CQI Strategy for NCD and engagement of the stakeholders.
Results Overview: C-TECH successfully implemented this project with the following main objectives: (i) Ascertain the critical clinical, managerial, and information system support processes for caring for patients with non-communicable diseases (NCDs). (ii) Elaborate recommendations to streamline and improve the clinical, managerial, and information system support processes for NCD patient care. (iii) Develop a set of quality control (QC) indicators for NCD prevention and treatment in primary and secondary care settings. (iv) Identify the necessary actions to steer the organizational structure of healthcare services for continuous quality improvement (CQI) activities.
Implementation Period: August 9, 2021 – October 2022
Roles in the assignment: Lead Health Education and Facilitation Firm responsibility for leading the development of all deliverables and engagement of the stakeholders
Result Overview:
Through the deliverables, C-TECH successfully empowered healthcare workers with the knowledge and skills needed to implement the Chronic Care Model effectively. The evaluation and feedback process allowed for continuous improvement, ensuring the training program’s ongoing effectiveness. The long-term training and capacity plan will provide a roadmap for sustained improvement in chronic care management across the pilot sites and beyond.
Implementation Period: September 2017-September 2020
Roles in the assignment: Caribbean Region Implementing Partner and main liaison with MOHs in the Caribbean region
Results Overview:
C-TECH has successfully delivered a range of activities aimed at improving the quality of care and systems for HIV treatment and care. They developed a comprehensive Continuous Quality Improvement (CQI) framework, including the establishment of Quality of Care Indicators, to address obstacles related to linkage, retention in care, and virologic suppression for Key Populations (KPs) at high-volume sites. Rapid site assessments and desk reviews were conducted to assess the quality of care and identify systems issues affecting the HIV treatment cascade. Based on these assessments, strategies for designing, implementing, and monitoring and evaluation (M&E) were developed at both the system and individual provider levels. C-TECH also facilitated multi-country stakeholder engagement to review and refine the CQI Framework, ensuring its relevance and effectiveness. In addition, they conducted in-service training programs to build the capacity of treatment site teams in implementing CQI at the country level. Furthermore, C-TECH successfully organized annual Regional CQI Collaborative Meetings to promote collaboration and knowledge exchange among stakeholders. Through these activities, C-TECH has made significant strides in improving the quality of HIV treatment and care across multiple countries.
Implementation Period: June 2022 to April 2023
Role in the assignment: Project Partner and Implementer
Results Overview:
Virtual delivery of mental health support services in nine countries, including Antigua and Barbuda, Commonwealth of Dominica, Grenada, Montserrat, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Anguilla and the British Virgin Islands. Project activities included disseminating mental health and wellness communication materials, monthly self-care webinars for healthcare workers, and professional courses in Global Mental Health and Leadership and Management in health and access to therapeutic and counselling services.
Implementation Period: September 2017-September 2020
Role in the assignment: Caribbean Region Implementing Partner and main liaison with MOHs in the Caribbean region