Telehealth in HIV Care and Treatment

Telehealth in HIV Care
and Treatment

Course Description: Enhance your skills in providing care and treatment for HIV patients while familiarising yourself with the Jamaica Telemedicine Standard Operating Procedures (SOPs). This course is designed to support the implementation of telemedicine across HIV treatment sites in Jamaica, empowering healthcare professionals to deliver exceptional care remotely.

Introduction: Telemedicine has transformed HIV care and treatment, enabling remote access to quality healthcare services. In this course, you will explore the fundamentals of telemedicine and gain the necessary knowledge and skills to excel in virtual HIV care settings.

Learning Objectives: By the end of this course, you will be able to:

  • Understand the principles and benefits of telemedicine in HIV care and treatment.
  • Orient yourself to the Jamaica Telemedicine SOPs for effective implementation.
  • Develop excellent communication and customer service skills specific to telehealth.
  • Ensure privacy and uphold patient rights in telehealth practise.
  • Master telehealth preparation, scheduling, and documentation procedures.
  • Deliver clinical services with proficiency in telehealth settings.
  • Monitor and evaluate telehealth documentation effectively.
  • Witness real-life examples of telemedicine in action.
  • Review core concepts and engage in skill practise sessions.

Target Audiences: This course is ideal for:

  • Healthcare professionals involved in HIV care and treatment.
  • Telehealth providers and administrators.
  • Clinical staff are seeking to expand their knowledge of telemedicine in HIV care.
  • Public health practitioners engaged in HIV programme management.
  • Medical educators and curriculum developers.


  • Module 0: Course Introduction (7 minutes)
  • Module 1: Introduction to Telemedicine in Jamaica (30 minutes)
  • Module 2: Privacy and Patient Rights in Telehealth (13 minutes)
  • Module 3: Communication and Customer Service Skills for Telehealth (26 minutes)
  • Module 4: Telehealth Preparation and Scheduling Procedures (7 minutes)
  • Module 5: Delivering Clinical Services in Telehealth Settings (28 minutes)
  • Module 6: Telehealth Documentation, Monitoring, and Evaluation (16 minutes)
  • Module 7: Telemedicine in Action (28 minutes)
  • Final Quiz: Using Telemedicine in HIV Care and Treatment (Modules 1-7)
  • Module 8A: Review of Core Concepts (1 hr 45 min)
  • Module 8B: Skills Practise

Course Format:

  • Self-paced online learning with interactive video modules.
  • Engaging quizzes and assessments to reinforce learning.
  • Accessible anytime, anywhere, using a computer or mobile device.
  • Supplementary materials and resources for further exploration.
  • Face-to-face component on Skills Practise in Module 8B for hands-on learning and application.

Certification: Upon successful completion of the course and the final quiz, participants will receive a certificate of achievement, recognising their commitment to advancing telemedicine skills in HIV care and treatment.

Enrol now and become proficient in utilising telemedicine to improve HIV care and treatment outcomes in Jamaica!

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